Accounts Payable & Accounts Receivable Specialist

Accounts Payable & Accounts Receivable Specialist Department:
Finance

Reports to:

VP of Finance Position Type:
Full-Time Salary Range: $65,000-$75,000 POSITION SUMMARY We are seeking a detail-oriented and proactive Accounts Payable & Accounts Receivable Specialist to support the day-to-day financial operations of a growing business. This role manages accounts payable and accounts receivable, with a strong emphasis on customer collections, credit risk monitoring, accurate cash application, timely vendor payments, and accurate financial records. The ideal candidate has hands-on experience with Net Suite and a variety of e-commerce, customer, credit reporting, payment, and expense management platforms, including Shopify, Walmart, Amazon, Paymode, Echo Bilt, Salesforce, Business Credit Reports, and Ramp.

This individual will be comfortable researching discrepancies, resolving payment issues, following up on overdue balances, evaluating customer creditworthiness, and coordinating with internal teams, customers, and vendors to ensure transactions are processed accurately and efficiently. Strong organizational skills, attention to detail, ownership of assigned responsibilities, and the ability to manage competing priorities are essential to success in this role.

KEY RESPONSIBILITIES Accounts Receivable & Customer Collections
• Manage the day-to-day accounts receivable process, including payment application, account reconciliations, and follow-up on outstanding balances.
• Proactively manage customer collections, monitor aging reports, and follow up consistently on overdue invoices to improve collection timing and reduce past-due balances.
• Maintain accurate customer account records, document collection activities, and establish clear follow-up actions and escalation plans for delinquent accounts.
• Investigate and resolve customer payment discrepancies, short payments, deductions, credits, unapplied cash, and disputed invoices.
• Partner with Sales, Customer Service, and other internal teams to resolve billing issues and remove obstacles to timely payment.
• Monitor customer payment terms and identify potential collection risks, recurring delays, and accounts requiring additional attention.
• Apply cash receipts accurately and timely, ensuring payments are matched to the appropriate customer invoices and accounts.
• Reconcile customer transactions and settlements across Shopify, Walmart, Amazon, Paymode, Echo Bilt, Salesforce, and other applicable platforms.
• Investigate differences between marketplace or payment platform settlements and Net Suite records, including fees, deductions, refunds, returns, and timing differences, as applicable.
• Maintain accurate supporting documentation for customer balances, collections, and account reconciliations.
• Prepare and maintain AR aging, collection status reports, and other accounts receivable reporting for management review. Customer Credit Management
• Run and review business credit reports using Business Credit Reports to evaluate customer creditworthiness, identify potential credit risks, and support informed credit decisions.
• Partner with the VP of Finance and Sales to establish appropriate customer credit limits based on credit reports, payment history, outstanding balances, anticipated business volume, and overall customer risk.
• Monitor customer credit exposure, payment trends, outstanding balances, and credit limit utilization on an ongoing basis, recommending adjustments to credit limits or payment terms as appropriate.
• Proactively identify customers whose outstanding balances, overdue payments, or changing credit profiles may warrant a review of their credit limits, and escalate concerns to the VP of Finance and Sales.
• Review…