Junior Administrative Assistant

Job Opportunity

Junior Administrative Assistant at XM Sydney CBD in Kota Surabaya, Jawa Timur, Indonesia.

Full-time, on-site.

• Support daily administrative tasks, such as maintaining records, organising documents, assisting with scheduling, coordinating basic office activities, and ensuring smooth day-to-day office operations.
• Respond to incoming enquiries and messages from clients or prospective customers in a polite and professional manner, provide basic information where appropriate, and forward enquiries to the relevant team member when further assistance is required.
• Assist the team with general administrative support, organise simple financial documents such as invoices or supporting records, and help maintain clear and timely communication.

• Fresh graduates are welcome to apply.
• Good communication skills and a professional manner when responding to messages and enquiries.
• Strong organisational skills, attention to detail, and ability to manage daily administrative tasks.
• Basic proficiency in Microsoft Office and Google Workspace.
• Ability to respond to incoming chats politely and to escalat[e] enquiries when needed.
• Basic understanding of administrative documents, invoices, or data entry is an advantage.
• Bachelor’s degree or equivalent experience is preferred but not required.
• Positive attitude, willingness to learn, and ability to work effectively in a team.
• Able to work full-time on-site in Surabaya.