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B2B Customer Support

Job in 34175, Surabaya, Indonesia
Listing for: Sentri Fortuna Sejahtera
Full Time position
Listed on 2026-09-10
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Sales
    B2B Sales, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 44640000 - 72540000 IDR Monthly IDR 44640000.00 72540000.00 MONTH
Job Description & How to Apply Below

Develop and maintain strong, long-term relationships with distributors.

Manage communication with distributors through phone calls and digital channels, ensuring timely and professional responses.

Identify and resolve distributors’ concerns by providing effective and solution-oriented support.

Serve as the company's official representative, upholding brand values and maintaining a high standard of professionalism in all interactions.

QUALIFICATIONS:

0–1 year of experience in Customer Service, Account Management, or a related role.

Basic understanding of reseller/distributors operations, B2B partnerships, or partner relationship management.

Excellent verbal and written communication skills, with the ability to communicate effectively with business partners.

Strong networking skills with the ability to develop and nurture strategic business relationships

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