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Job Description & How to Apply Below
A leading healthcare provider in Surabaya is seeking a passionate Patient Experience Department Head to enhance patient journeys and strengthen service culture. This role involves leading end-to-end patient experience strategies, driving service excellence, and improving patient satisfaction metrics. The ideal candidate will have at least 5 years of relevant experience, a proven track record in enhancing service standards and customer satisfaction, and strong skills in stakeholder management.
If you believe in a patient-centered approach to healthcare, we want to hear from you.
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