Events Executive

Join to apply for the Events Executive role at Shangri-La Group

Shangri-La Hotel, Surabaya is a five‑star luxury hotel located in the heart of the city, offering 380 elegant guest rooms and suites with panoramic views and world‑class service. The hotel blends traditional Javanese style with contemporary design, providing an oasis of quietude and warm Indonesian hospitality.

• Achieve revenue targets set by the company.
• Take responsibility in managing all local events.
• Work closely with colleagues to ensure every guest receives high‑quality service.
• Collaborate with the team to generate new ideas and resolve recurring issues.
• Engage with guests and continuously seek ways to enhance the service.
• Supervise and motivate the team to meet service and revenue goals.
• Create an exceptional experience for our guests.

• Passion for sales and marketing.
• Strong interpersonal and communication skills.
• Experience working at a 5
  * hotel.
• High proficiency in English (written and spoken).
• Detail‑oriented, creative, and capable of driving change.
• Up‑to‑date with latest industry trends and market practices.
• Good coordination and collaboration with related departments.

• Entry level

• Contract

• Sales, Public Relations, and Marketing

• Hospitality, Travel Arrangements, and Food and Beverage Services