Helpdesk IT – Solusi Masalah & Layanan SLA
Job in
32274, Surabaya, Indonesia
Listed on 2026-08-03
Listing for:
PT Mitra Informatika
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
PT Mitra Informatika saat ini membuka posisi untuk tim dukungan IT yang bertugas menyelesaikan masalah klien, menerima laporan melalui telepon, email, atau tiket, serta memastikan SLA terpenuhi dengan dokumentasi rapih.
Posisi ini membutuhkan pengetahuan SDLC, kemampuan troubleshooting yang baik, serta komunikasi teknis dalam bahasa Indonesia dan Inggris. Kemampuan bekerja mandiri maupun tim menjadi nilai tambah, dengan kebijakan kerja di Surabaya.
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