IT Infrastructure Engineer

This role involves managing the information system for the Indonesia Branch, including collecting and documenting requirements, developing operational manuals, providing user training and technical support, and performing daily system maintenance and troubleshooting to ensure stable operation.

Collect requirements for the information system of Indonesia Branch, document them, and communicate to the development team

Develop and continuously optimise operation manuals and training documents for information systems; deliver user training and technical support

Gather system issues, elevate them to the development team, and assist the team in issue testing

Perform daily maintenance and preliminary troubleshooting of information systems to ensure stable system operation

Collaborate with business teams and provide relevant data support

Participate in company smart manufacturing projects to drive digital transformation and intelligent upgrading of the factory

Proficient in Office and other office software for document preparation

Minimum 3 year working experience in information system operation & maintenance; familiar with manufacturing production workflows

Able to communicate fluently in Chinese

Strong communication, coordination and teamwork skills; capable of working under moderate pressure

Prior experience in bonded zone customs related system projects is preferred

Hands on experience in SAP B1 implementation and basic SQL programming capability are preferred

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Information Technology Infrastructure Engineer?
• Which of the following types of qualifications do you have?
• How many years of Maintenance Engineering experience do you have?