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Operational QA & Process Improvement Specialist
Job in
34175, Surabaya, Indonesia
Listed on 2026-09-04
Listing for:
PT. Salam Pacific Indonesia Lines
Full Time
position Listed on 2026-09-04
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager
Job Description & How to Apply Below
PT. Salam Pacific Indonesia Lines mencari kandidat untuk memastikan integritas dan kualitas seluruh proses bisnis serta layanan, dengan fokus pada penilaian risiko operasional, pemantauan kepatuhan terhadap standar, serta identifikasi gap layanan.
Posisi ini melibatkan penyusunan rekomendasi perbaikan berbasis data, pemetaan SIPOC, pengelolaan VoC, serta penyajian laporan QA dan KPI kualitas untuk meningkatkan kepuasan pelanggan dan efisiensi operasional.
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