Sales Management:
Drive store sales to meet targets by developing kids local strategies aligned with global sales objectives and KPIs.
Staff Supervision:
Recruit, train, and manage a multicultural team, ensuring staff are well-versed in products, sales techniques, and store policies.
Inventory Management:
Oversee stock levels, supplier coordination, and regular inventory checks while ensuring efficient communication with headquarters.
Customer Service:
Maintain high standards of service, addressing customer queries and complaints to ensure satisfaction and loyalty.
Financial Management:
Manage the store’s budget, cash flow, and financial reporting, ensuring alignment with headquarters' financial procedures.
Store Presentation:
Maintain a clean, organized, and visually appealing store with attractive displays and well-maintained merchandise.
Marketing & Promotions:
Collaborate with marketing to implement campaigns, ensuring alignment with brand guidelines and local customer engagement.
Safety & Security:
Ensure health and safety compliance while managing store security to prevent theft and loss.
Reporting & Analysis:
Prepare reports on key performance metrics and provide insights to headquarters for continuous improvement.
Qualifications:
Experience:
Proven experience in retail management, team leadership, and international brand market entry.
Education:
Diploma (D3) preferred, but relevant experience may be considered in lieu of formal education.
Skills:
Strong leadership, communication, problem-solving, customer service orientation, and proficiency in retail software. Familiarity with basic IT installation.
Language proficiency:
English and Indonesian.
Attributes:
Adaptable, detail-oriented, and capable of decision-making under pressure in a multicultural environment.
International Market
Experience:
Experience in brand expansion in Southeast Asia is a plus.
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