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English Customer Services Placement

Job in 34583, Surakarta, Indonesia
Listing for: Teleperformance
Full Time position
Listed on 2026-09-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 35545000 - 42575000 IDR Monthly IDR 35545000.00 42575000.00 MONTH
Job Description & How to Apply Below
Position: English Customer Services  Placement
  • Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.
  • Assist customers with inquiries, concerns, complaints, and service-related issues.
  • Provide accurate information and effective solutions while maintaining a positive customer experience.
  • Handle multiple customer conversations simultaneously with strong communication, typing, and problem-solving skills.
  • Escalate complex issues to the appropriate team and maintain accurate documentation of customer interactions.
Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

    What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have in a Customer Service Role? Do you have customer service experience? Which of the following languages are you fluent in? Are you comfortable working on a rotating shift schedule, including night shifts, weekends, and public holidays?

    Are you able to communicate effectively in English, both verbally and in writing?

Business Support Services 5, employees

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

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