Order & Shipping Processing Associate
Job in
395003, Surat, Gujarat, India
Listed on 2026-07-01
Listing for:
brilliance.com
Full Time
position Listed on 2026-07-01
Job specializations:
-
Supply Chain/Logistics
Logistics Coordination, Distribution/ General Warehouse, Supply Chain / Intl. Trade
Job Description & How to Apply Below
Hours:
Full-time, 48 hours per week
Schedule:
Monday to Friday, 9:00 AM to 7:00 PM U.S. EST — India night shift
Days Off/Vacation
5 paid vacation days after one year of employment
Up to 6 paid days for National Indian Holidays
About
The Role
We are looking for a responsible and detail-oriented Order & Shipping Processing Associate to support our order fulfillment and shipping operations. In this role, you will process customer and vendor orders, create and manage shipping labels, track packages, and communicate with vendors to make sure orders are delivered accurately and on time.
This position requires strong attention to detail, good spoken and written English, and the ability to work during overnight hours aligned with U.S. business operations.
Main Responsibilities
Process customer and vendor orders from start to finish
Create, review, and manage shipping labels
Track packages and follow up on shipment status
Communicate with vendors regarding order details, delivery timelines, and shipping issues
Maintain accurate records of orders, invoices, payments, and tracking information
Verify order details and ensure information is correct before shipment
Follow up on delayed, missing, or incorrect shipments
Report order or shipping issues to the appropriate team members
Support the team in ensuring timely delivery and high service quality
Requirements
Experience in order processing, shipping coordination, logistics, vendor coordination, or supply chain support
Good spoken and written English communication skills
Comfortable speaking with vendors and internal team members
Basic knowledge of Microsoft Office, especially Excel and Word
Strong attention to detail and accuracy
Organized, reliable, and able to manage multiple orders at once
Ability to work under pressure and solve problems quickly
Willingness to work an overnight shift aligned with U.S. hours
Nice to Have
Bachelor's degree in Business, Supply Chain, Operations, Commerce, or a related field
Experience with shipping labels, package tracking, courier portals, or order management systems
Experience working with international vendors or U.S.
-based teams
Previous experience in e-commerce, jewelry, retail, or logistics operations
Why Work With Us
Secure job with a company that has been in business for 35+ years
Opportunity to grow your career in e-commerce and operations
Work with an international jewelry brand
Learn order processing, shipping coordination, vendor communication, and U.S. business operations
Be part of a stable, growing company with a global customer base
Paid vacation and Indian National Holiday benefits
Monthly performance bonus opportunity after the first full month of employment
About
is an established international jewelry brand with over 35 years of experience in the diamond and fine jewelry industry. We specialize in engagement rings, diamonds, and fine jewelry, serving customers across the United States and internationally.
We are growing our operations team in Surat and are looking for reliable, detail-oriented professionals who want to build a long-term career with us.
Position Requirements
10+ Years
work experience
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