Utility Billing Clerk

Utility Billing Clerk at Oates Energy is a full‑time role supporting our billing operations. We provide a base pay range of $20.00/hr–$25.00/hr.

Oates Energy is a leading third‑party utility billing and submetering company specializing in water and sewer billing for multifamily communities, condos, manufactured housing parks, and retail centers. We aim to deliver accurate, transparent, and efficient billing services to property managers and residents.

The Utility Billing Clerk prepares, reviews, and processes utility bills, resolves discrepancies, and collaborates with property management teams and internal departments. The role requires a detail‑oriented, organized individual comfortable with numbers in a fast‑paced environment.

• Prepare and generate accurate utility bills for residents and properties.
• Review meter readings, billing data, and account information for accuracy.
• Identify and resolve billing discrepancies promptly.
• Respond to billing inquiries from property managers, residents, and internal teams.
• Maintain accurate billing records and proper documentation.
• Assist with reconciliations and reporting for management review.
• Support process improvements to enhance billing efficiency.
• Collaborate with Customer Service, Operations, and Accounting teams to resolve billing‑related issues.

• 1–3 years of experience in billing, accounting, or administrative roles.
• Strong attention to detail and organizational skills.
• Comfortable working with numbers and basic accounting principles.
• Proficient with Microsoft Excel and billing or accounting software.
• Excellent communication and problem‑solving skills.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

• Pay: $20–$25 per hour (depending on experience)
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Schedule:
  
  Monday through Friday, 9:00 AM – 5:00 PM

• Accuracy rate of billing statements
• Timely delivery of invoices
• Resolution time for billing discrepancies
• Customer satisfaction regarding billing inquiries

• All bills are accurate and delivered on schedule
• Discrepancies and inquiries are resolved promptly and professionally
• Team collaborates effectively across departments to maintain smooth operations

Job Type: Full‑time

Work Location:

Hybrid (Monday–Friday, 9:00 AM – 5:00 PM)

Seniority Level: Entry level

Employment Type:

Full‑time

Job Function:
Accounting/Auditing and Finance

Industries:
Utilities

Oates Energy is an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability or other protected characteristics.