Corporate Receptionist

Overview

Corporate Receptionist - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our exceptional team at our Administrative Office in Surprise, AZ
, as a Corporate Receptionist!

Your Mission: As the welcoming face and voice of Sun Health, the Corporate Receptionist creates a polished, professional, and engaging experience for all who enter or contact the organization. This position plays a pivotal role in reflecting Sun Health's brand and culture by providing exceptional service, managing front-office operations, coordinating administrative functions, and ensuring every interaction reflects the organization's commitment to excellence and care.

The ideal candidate will embody warmth, professionalism, and reliability—delivering a consistent and elevated service experience reflective of Sun Health's brand and values. This role demands the ability to manage a fast-paced environment with composure, respond effectively to urgent needs, and maintain operational flow with precision. Exceptional multitasking, problem-solving, and stress management skills are essential, along with a flexible and proactive approach to scheduling and responsibilities.

• Serve as the professional and welcoming face of Sun Health, delivering a best-in-class experience to all guests, residents, and partners visiting the corporate office.
• Manage the front desk, greeting visitors warmly, ensuring they are directed appropriately, and maintaining a professional presence in the lobby at all times.
• Administer access control by creating and managing badges for employees, residents, visitors, and vendors, ensuring equipment functionality and maintaining appropriate records.

• Manage incoming calls, voicemails, and general inquiries, ensuring each interaction is handled promptly, courteously, and accurately.
• Maintain comprehensive knowledge of Sun Health's programs, services, and leadership to provide accurate and informed guidance to callers and visitors.
• Maintain and update internal staff contact lists and enterprise distribution groups to ensure communication accuracy across the organization.

• Provide administrative support across departments, including preparing correspondence, reports, and memos; scanning, copying, and maintaining both paper and electronic files.
• Manage conference room reservations and event scheduling for all corporate office meetings, ensuring coordination and readiness of facilities.
• Support departmental processes by submitting maintenance and housekeeping requests, tracking completion, and communicating updates to staff.
• Assist with the preparation and distribution of internal communications and materials for meetings or enterprise initiatives.

• Oversee office and hospitality supply management, including ordering and inventory for office, kitchen, and water services within budget parameters.
• Manage postage meter and bulk mail accounts; sort and distribute mail, deliveries, and interoffice correspondence efficiently and accurately.
• Partner with facilities and IT staff to ensure all office systems, lobby technologies, and safety protocols operate smoothly.

• Demonstrate curiosity and initiative by learning about Sun Health's operations, communities, and strategic initiatives to serve as an informed and credible representative.
• Identify opportunities to improve front desk and administrative workflows, contributing to greater efficiency and enhanced guest and employee experiences.
• Perform additional duties as assigned in support of Executive Services and the broader organizational mission.

• High school diploma or equivalent required; associate degree or certification in Business, Office Administration, or related field preferred.
• Prior experience in reception, administrative support, or customer-facing roles within a professional or healthcare setting.
• Skilled in Microsoft Office Suite and proficient with office equipment and communication…