Senior Medical Assistant; OB​/GYN

The Senior Medical Assistant (OB/GYN) provides direct patient care and customer service. Duties include assisting providers during preparation and provision of patient visits; interviewing patients to determine the reason for visit; room preparation; specimen collection and processing; medication administration; documentation in the electronic health record; and patient discharge. The role facilitates communication between internal and external customers. The Senior Medical Assistant has advanced training demonstrated by completion of a continuing education program with a passing score on an Adelante-designated skills exam and written test.

If applicable, completion occurs during the probationary period.

• Prepare for the patient appointment by reviewing and updating patient records prior to patient arrival
• Interview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
• Obtain and record the patients’ vital signs according to protocol for patients age
• Prepare exam room and patient for the type of exam/procedure to be performed
• Maintain patient confidentiality following all HIPAA policies and procedures
• Document accurately all patient information in electronic health record
• Communicate in a timely and professional manner with patients and other members of the care team at all times
• Know and follows the eight rights of drug assessment and administration
• Know and follows procedure for immunization administration and storage
• Follow all medication policies and procedures for labeling, storing and use
• Know and utilizes principles of universal protocols and National Patient Safety Goals
• Clean and sterilize instruments per protocol
• Has knowledge of surgical and diagnostic office procedures
• Correctly collect specimens, perform testing, and processes as indicated.
• Provides clear instructions to patients regarding obtaining and collecting of specimens.
• Review patient plan and educates patient on discharge instructions
• Can accurately identify medications and their indications for proper utilization
• Evaluate problems, situations or issues presented and understands priority while assisting with resolution using critical thinking and problem solving skills
• Mentor to the Associate Medical Assistants
• All other duties as assigned (such as translation and travel to other locations)

• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Graduation from an approved medical assistant training program with three or more years’ experience
• Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• Proficient mathematical skills for use in a healthcare setting
• Advanced computer proficiency to include Windows, MS Office, internet and electronic medical record
• Ability to problem solve in situations both independently or with support from team and/or leadership
• Ability to multi-task and work effectively in a high-stress and fast-moving environment
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements

• Certified Medical Assistant preferred
• Ability to communicate in more than one language

• Serves as subject matter expert for Associate Medical Assistants and Medical Assistants
• Participates in orientation, mentoring and training of staff
• Assists with medication and vaccine management
• Assists Medical Assistant Coordinator with tasks and responsibilities and is often back-up during time out of office

All employees are…