Medical Records Clerk

Location
:
Surprise, AZ

Full-Time/Part-Time
:
Full-time

FLSA Status
:
Non-Exempt/Hourly

Travel Requirement
:
No

Teleworking
:
No

Pay
: $26.93/hr. ($21.84/hr. base rate + $5.09 H&W)

* Pay rates listed reflect the full rate for this position, including both the base pay and health and welfare benefits in accordance with applicable requirements. Pay is based on numerous factors including market location and may vary depending on job-related knowledge, skills, and experience.

* Note:

We are currently building a pipeline for this role, with an expected start of Spring 2027

Position Overview
:
In this role, you will support healthcare operations within the detention facility by maintaining, organizing, securing, and processing resident medical records and healthcare documentation in accordance with government detention standards, HIPAA requirements, and facility policies. You will work closely with healthcare providers, nursing personnel, behavioral health staff, and administrative personnel to ensure medical records are accurate, complete, and accessible for authorized healthcare operations.

This position requires strong organizational skills, attention to detail, confidentiality, professionalism, and the ability to manage sensitive healthcare information within a secure correctional environment.

Responsibilities
:

• Maintain, organize, update, and secure resident medical records, healthcare files, treatment documentation, and clinical information in both electronic and physical formats.
• Process medical documentation including intake screenings, treatment notes, laboratory results, prescriptions, referrals, discharge paperwork, and healthcare reports accurately and efficiently.
• Ensure healthcare records are complete, properly filed, and maintained in compliance with HIPAA requirements, government detention standards, and facility operational procedures.
• Coordinate with physicians, nurses, behavioral health personnel, pharmacy staff, and healthcare administrators regarding medical documentation and records management activities.
• Process requests for medical records, healthcare documentation, and authorized information releases while maintaining confidentiality and proper chain-of-custody procedures.
• Maintain accurate tracking systems for resident healthcare appointments, referrals, treatment plans, and continuity of care documentation.
• Conduct audits and reviews of medical records to identify missing documentation, filing discrepancies, incomplete information, or compliance concerns.
• Operate healthcare record systems, databases, scanners, and office equipment used for medical documentation and records management functions.
• Prepare healthcare reports, operational summaries, compliance documentation, and records-related reports for healthcare leadership and facility management review.
• Ensure secure storage and proper handling of confidential medical information, resident healthcare records, and sensitive clinical documentation at all times.
• Support audits, inspections, accreditation reviews, and compliance assessments related to healthcare documentation and records management operations.
• Maintain professionalism, confidentiality, strong organizational skills, and attention to detail while supporting safe and efficient healthcare operations within the detention facility.

Qualifications
:

• Must possess a minimum of one (1) year of verifiable experience navigating and managing Electronic Health Records (EHR/EMR) systems (e.g., Epic, Cerner, MHS GENESIS, or VistA/CPRS) within a clinical or hospital setting.
• Preferred either RHIT (Registered Health Information Technician) OR CEHRS (Certified Electronic Health Records Specialist) OR similar…