Guest Attendant

Guest Attendant – Liv Away Suites, Surprise, AZ

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

• Hourly Rate: $16.00 – $18.00 (dependent on experience)
• Daily Pay Access: Flexible pay options to access your earnings when you need them.
• Medical, Dental & Vision: Additional benefits for full‑time employees plus paid time off.
• Employee Assistance Program: Support for personal or work‑related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

• Front Office Operations – daily property operations including reservations, renewals, check‑outs, check‑ins, and paperwork/reports.
• Guest Services – ensure guest needs are met, conduct tours, close sales, and fulfill special requests.
• Laundry Duties – wash, dry, fold, organize linens and towels; عالی اmaintain clean laundry area.
• Cleaning & Maintenance – vacuum, dust, sanitize public areas; stock supplies.
• Sales & Marketing – assist with in‑house guest sales and marketing to increase occupancy.
• Emergency Procedures – know and follow property emergency procedures and security needs.
  
  Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive in solving problems.

• Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description inym way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. The employment relationship remains “at will.” All job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.