Tier 3 Data Center Engineer

We are currently looking for a Tier 3 Data Center Engineer
. We have 1 open position.

Location
:
Remote

Type
:
Direct Hire

Sponsorship Available
:
No

Must have skills
:

• A minimum of seven years of hands-on engineering work within data center environments.
• Background maintaining large-scale VDI deployments, along with advanced proficiency in VMware technologies.
• Demonstrated track record of taking ownership of intricate Tier 3 escalations across several client environments, running environment reviews, and steering technical conversations.
• Familiarity with enterprise-grade storage and data protection platforms such as Pure Storage, Isilon, Net App, Veeam, Rubrik, Cohesity, or comparable solutions.
• A consultative, advisory mindset with the ability to evaluate an environment, spot gaps and risks, clearly communicate findings, and suggest enhancements.
• Excellent interpersonal skills that allow you to establish rapport, credibility, and lasting trust with clients.

Responsibilities
:

• Take ownership of VDI platforms (Horizon/Citrix) by supporting, tuning, and ensuring consistent, dependable performance while pinpointing bottlenecks and scaling limitations.
• Serve as the senior escalation resource for challenging infrastructure and VDI problems, addressing performance, availability, and end-user experience concerns.
• Carry out root cause investigations and propose durable, long-term resolutions.
• Partner with clients and internal groups to assess environments, uncover misconfigurations, and deliver recommendations that boost stability and performance.
• Grow internal VDI capabilities by coaching and developing Tier 2 staff and other support teams across virtualization, storage, networking, and disaster recovery.

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.