Department Manager

Overview

Join to apply for the Department Manager role at McDonald’s.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer. Any employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled by the franchisee. McDonald’s USA has no control or involvement in these decisions.

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Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. For Department Managers, responsibilities may include Managing assigned Systems such as Training, Food Safety, and Inventory Management; setting goals; delegating tasks; following up; and reporting results to teams and other managers.

Guest Service Department Managers oversee crew and managers to deliver great customer experience, execute sales promotions, train staff in service procedures, and keep Front Counter McCafé and Drive-Thru areas organized.

Kitchen Department Managers ensure the restaurant delivers high‑quality food quickly, maintains food safety, controls food cost, and trains kitchen staff in production procedures, including new menu items.

People Department Managers hire qualified crew, train and schedule them to meet sales and profit goals, and foster recognition and motivation.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Must be 18 years or older, a positive team player, flexible with schedules, and ready to thrive in McDonald’s fast‑paced environment.

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity:
  High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

This posting contains some information about working in a McDonald’s restaurant but is not a complete job description. The duties and responsibilities may change.

By applying, you understand that your application is submitted directly to the independent franchisee, the sole employer. All employment decisions rest with the franchisee, and McDonald’s USA will not receive a copy of your application.