Inside Sales Representative

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally.

• We provide initial customer base and training
• Be technology fluent and able to work with complex platforms
• Mix of data entry and sales ability
• Multi-tasking and problem-solving skills
• Highly motivated, independent individual who can manage time and stress to drive your own income potential
• Bilingual in Spanish is preferred

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability, and group life insurance programs. Come join our team! We are seeking a motivated Inside Sales Representative to join our business.

• Maintain and expand customer database
• Attend sales group meetings
• Capture accurate and complete information in customer relationship management (CRM)
• Quote and handle order execution from acceptance to completion
• Coordinate between customer and traffic dispatcher to ensure on-time delivery of material
• Communicate with customers regarding current market information and capture feedback
• Obtain and provide feedback on competitor pricing/equipment to management
• Establish credible relationships with new customers and maintain ongoing relationships with existing customers
• Manage a database of potential customers and contact them regularly for new opportunities
• Collaborate with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make outbound sales calls to prospect new customers provided by OSR/Management
• Note suggestions or complaints and communicate to the Quality/Operations group
• Utilize CRM software to track customer interactions
• Support the company's quality system

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals with disabilities.

• Associate’s degree from an accredited institution or equivalent work experience in inside sales
• Ability to multi-task in a fast-paced environment
• Proficient in computer skills including typing, number keypad, Word, Excel, and Outlook
• Ability to work in a team environment
• Exceptional communication skills
• Problem solving and creative thinking abilities