Billing Operations Team Leader
Job Description & How to Apply Below
Lead billing operations at GDI Ainsworth, applying invoice accuracy, team coaching, and escalation skills to support timely revenue collection.
The Billing Team Leader oversees Regional Billers and coordinates daily invoicing activities. This position provides onboarding, training, coaching, performance support, and workload monitoring. It also connects Operations, Service, Finance, and customers while improving billing practices and customer satisfaction.
Key Responsibilities:- Lead, mentor, and support Regional Billers
- Monitor workloads and service level expectations
- Oversee accurate, timely invoice processing
- Resolve escalated billing matters and discrepancies
- Prepare weekly and monthly management reports
- Five years of billing, invoicing, accounting, or service administration experience
- Two years of leadership experience preferred
- Post-secondary business, accounting, or finance education preferred
- Advanced Microsoft Excel and Office Suite skills
- Experience with ERP and billing systems
Bring billing leadership, analytical problem-solving, and stakeholder communication skills to GDI Ainsworth’s invoicing operations.
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