Contract Administrator

Ainsworth (a GDI company) is seeking a Contract Administrator. If you thrive in a team‑oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, and offers competitive pay and great employee programs, join us today!

The Contract Administrator is an all‑encompassing role that supports branch contracts by maintaining and processing administrative operations. The incumbent must work independently and as part of a larger team, ensuring back‑office processes are executed with excellence to maximize profitability through the contract process and to meet and exceed customer KPIs.

• Support Service Leadership to minimize risks and support the growth potential of all new and existing contracts.
• Communicate and coordinate with all members of the sales team as well as Service Management for contract compliance, escalation, and/or follow‑up.
• Review documents and ensure contract compliance and financial commitments are met.
• Proactively manage branch performance through communication with customers.
• Ensure contracts are administered according to company procedures and policies.
• Control company’s risks and proactively resolve contract issues.
• Serve as the point of contact between the sales team and the service team.
• Participate in kick‑off meetings, take and distribute meeting minutes.
• Open Work Orders to accommodate the PM repair recommendations.
• Review profitability reports.
• Chair the monthly progress meetings and respond according to the meeting discoveries and feedback.
• Communicate and evaluate the customer experience through customer communication and questionnaires.
• Perform other duties as assigned by Management.

• Undergraduate degree in Business Administration or equivalent experience.
• Significant experience with high‑volume contract administration, ability to multi‑task, prioritize, and work to tight timelines.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, and PowerPoint).
• Applied knowledge of contract structures, terms, and conditions.
• Analytical and problem‑solving skills with high attention to detail.
• Proven ability to communicate effectively with a diverse group of internal and external individuals.
• Excellent written and verbal communication and the ability to document information and instructions.

Salary range: $50,000.00 – $60,000.00 per year.

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation.

Rewards: Service milestones and peer recognition plus employee discounts and incentives.

Flexibility: Hybrid working models, where applicable.

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within the company.

Ainsworth, a subsidiary of GDI, is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

Ainsworth, a subsidiary of GDI, is an integrated multi‑trade company offering end‑to‑end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products while providing the highest quality service. We are rapidly growing and need talented professionals to help drive our vision of becoming the best multi‑trade company in the country.

Join us… Make a difference.