Enforcement Clerk - Evening

Position: Enforcement Clerk 3 - City Evening Role
Join the City of Surrey as an Enforcement Clerk 3 and support bylaw enforcement in the evenings. This role focuses on complaint handling and ensuring seamless operations through centralized coordination.

This temporary full-time position operates from 4:30 PM to 3:00 AM, overlapping with daytime staff for effective transitions in enforcement activities. Key responsibilities include receiving complaints, prioritizing urgent issues, and providing support to Community Patrol Officers. You will play a significant role in maintaining accurate records and operational continuity.

Key Responsibilities:

• Log complaints and create files systematically

• Assess complaints based on urgency and established protocols

• Handle emails and service requests efficiently

• Prepare reports for daytime staff handover

• Review and organize parking appeal documentation

Requirements:

• Completion of Grade 12 with related courses

• Two years of relevant office experience

• Type a minimum of 40 WPM

• Experience with complaint management systems preferred

• Passing a Police Information Check is necessary

Elevate your administrative skills while ensuring community safety with the City of Surrey.
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