Receptionist & Office Coordinator

We are seeking a friendly and customer-focused Receptionist & Office Coordinator to join our Surrey Head Office team.

As the first point of contact for customers, visitors, suppliers, and employees, you will play an important role in creating a positive and professional first impression of Wiseworth Canada. Beyond reception duties, you will provide administrative support to multiple departments, assist with office coordination, and help ensure the smooth day-to-day operation of our business.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, takes pride in staying organized, and enjoys contributing to the success of a collaborative team.

• Welcome customers, visitors, vendors, and employees in a professional, friendly, and courteous manner.
• Answer and direct incoming telephone calls, emails, and general inquiries promptly and professionally.
• Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.
• Maintain a welcoming, organized, and professional reception area, meeting rooms, and common office spaces.
• Ensure every visitor enjoys a positive experience while representing the Wiseworth brand with professionalism and enthusiasm.

• Provide administrative support to leadership and various departments across the organization.
• Prepare business correspondence, reports, spreadsheets, presentations, and other documentation.
• Maintain electronic and physical filing systems while ensuring information is accurate, organized, and confidential.
• Coordinate office supply inventories and purchase office materials as required.
• Assist with scheduling meetings, coordinating travel arrangements, and supporting company communications.
• This role often helps organize staff luncheons, meetings, training sessions, staff recognition activities, company celebrations, and other office activities.

• Assist with accounts payable processing, expense reports, and administrative accounting functions.
• Support data entry, document management, and record keeping with a high degree of accuracy.
• Assist with reporting, document tracking, and maintaining business records.
• Support administrative processes relating to purchasing, invoicing, and other office functions as required.

• Assist with workplace safety documentation, company compliance programs, and administrative tracking.
• Coordinate office equipment, service providers, and facility-related administrative activities.
• Support onboarding activities for new employees and assist with general human resources administration.
• Participate in continuous improvement initiatives that enhance office efficiency, organization, and the employee experience.
• Provide assistance with special projects and other administrative duties as assigned.

• Work closely with employees across all departments to provide responsive administrative support.
• Build positive working relationships through professionalism, collaboration, and a willingness to help.
• Demonstrate flexibility by assisting wherever needed to support company priorities and customer satisfaction.

• Minimum two years of experience in reception, office administration, customer service, or a similar administrative role.
• Post‑secondary education in Business Administration, Office Administration, Accounting, or a related field is considered an asset.
• Exceptional customer service skills with a friendly, professional, and approachable demeanor.
• Excellent verbal and written communication skills.
• Outstanding organizational and time management abilities with the capacity to manage multiple priorities.
• Strong attention to detail and commitment to producing accurate, high‑quality work.
• Ability to exercise discretion and maintain confidentiality.
• Proficient with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Comfortable learning new software systems, including ERP and business management platforms.
• Experience supporting accounts payable, bookkeeping, or administrative accounting functions is considered an asset.
• Experience supporting workplace safety, human resources, or office coordination activities is considered an asset.

We offer a competitive compensation package designed to attract talented administrative professionals:

• Competitive salary based on experience.
• Comprehensive benefits program including extended health, dental, vision, life, and disability insurance.
• Company matching pension plan.
• Annual flex and wellness allowance.
• Paid vacation and sick days.
• Employee Assistance Program.
• Ongoing professional development and training opportunities.
• Opportunities for career growth within a stable and growing organization.