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Demand-Side Management Program Assistant

Job in Surrey, BC, Canada
Listing for: FortisBC
Full Time position
Listed on 2026-10-26
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry, Business Administration, Clerical
Salary/Wage Range or Industry Benchmark: 60000 - 72000 CAD Yearly CAD 60000.00 72000.00 YEAR
Job Description & How to Apply Below

Use program administration and analytical skills as a Program Assistant in Surrey, BC, supporting complex demand-side management programs at FortisBC.

This full-time regular position supports application processing, customer inquiries, invoices, tracking, and reporting. You will work with internal departments, contractors, customers, and cross-functional teams. Attention to detail, sound judgment, and intermediate Microsoft Office knowledge support accurate program delivery.

Key Responsibilities:
  • Process applications within demand-side management tracking systems
  • Respond to customer and contractor rebate inquiries
  • Validate, code, and process program invoice payments
  • Identify operational issues and escalate when appropriate
  • Complete data entry, tracking, and program reports
Requirements:
  • Business Administration, Marketing, Communications, or related certificate
  • At least two years of directly related recent experience
  • Problem-solving, judgment, reasoning, and analytical skills
  • Initiative and ability to work independently
  • Intermediate Outlook, Word, Excel, PowerPoint, and SharePoint knowledge

Support FortisBC programs through accurate administration, customer service, reporting, problem-solving, and detailed application processing.

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