Providence Care Hospital Receptionist

Become a vital part of the team at Providence Care Hospital as a receptionist in this part-time role. Your focus will be on delivering high-quality service to patients and visitors while managing phone calls.

As a Reception Services Assistant, you will be responsible for creating a welcoming atmosphere at Providence Care Hospital. You will greet everyone with a smile, offer directions, and operate the automated telephone system efficiently while supporting the daily functions of the front desk. Your friendly approach and professionalism will significantly enhance patient and visitor experiences.

Key Responsibilities:

• Welcome guests and provide friendly assistance

• Handle the general telephone line and redirect calls correctly

• Ensure patient confidentiality while responding to enquiries

• Utilize the public address system for announcements

• Address concerns and escalate them to Patient Relations if needed

Requirements:

• High School Diploma is mandatory

• Training in Office Administration or similar is preferred

• Minimum one year of experience with switchboard systems

• Preferred experience in a hospital or similar setting

• Ability to interact effectively with patients and families

Support the caring and comfortable environment for patients at Providence Care Hospital with your reception expertise.