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Program Receptionist Youth Services

Job in Surrey, BC, Canada
Listing for: triOS Education Group
Full Time position
Listed on 2026-10-30
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 21000 - 29000 CAD Yearly CAD 21000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Program Receptionist Youth Housing Services

Support youth housing services as a Program Receptionist with SHIP, greeting residents, community members, and guests during weekday evening hours. Use customer service and administrative skills at the program’s first point of contact.

Reporting to the Program Manager, this Receptionist works in transitional housing and a community center serving youth aged 16-24 at risk of homelessness. The position directs visitors to appropriate resources, handles calls, and completes administrative tasks. It also supports client-centered care and SHIP’s commitment to quality service delivery.

Key Responsibilities:
  • Greet and register residents, visitors, staff, and community members
  • Answer, screen, and direct incoming telephone calls
  • Process, receive, and distribute mail and faxes
  • Maintain directories, files, spreadsheets, and statistical records
  • Reserve meeting rooms and monitor surveillance systems
Requirements:
  • Post-secondary education in Business, Human, or Social Services
  • One or more years supporting youth or homeless populations
  • Previous experience working in a nonprofit agency
  • Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
  • Valid First Aid and CPR certification; ASIST and CPI training

Bring compassionate customer service, accurate administration, and resource direction to SHIP’s youth-focused housing program each evening.

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