Corporate Traveller - Corporate Travel Consultant
Job in
Surrey, BC, Canada
Listing for:
FCM Travel
Full Time
position
Listed on 2026-11-02
Job specializations:
-
Business
Client Relationship Management
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
A world where tech and people work collectively to make corporate travel simpler, faster and easier.
Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.
For decades, we’ve been helping go-getter businesses grow through travel.
Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
To learn more about Corporate Traveler please click
About the Opportunity
As a Corporate Travel Consultant you will be responsible for managing the day-to-day travel needs of corporate business accounts, including:
Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.Follow company procedures, account guidelines and customer service standardsWork as a team member and assist other agents as needed in completing all functions related to servicing the client.Build and maintain strong working relationshipsProvide solutions to travel related problems clients may experienceExperience & Qualifications
Travel Technology Experience – 2+ years' experience working with Sabre or a comparable Global Distribution System (GDS) is required.Customer Focused – Consistently goes above and beyond to deliver an exceptional client experienceDetail-Oriented & Organized – Takes pride in accuracy, stays organized, and effectively manages competing priorities while adapting quickly to changing needsRelationship Builder – Outstanding interpersonal skills with the ability to build strong relationships and establish credibility with clients, suppliers, and internal stakeholdersProblem Solver – Thinks creatively and proactively to identify solutions and overcome challengesCultural Alignment – Embraces egalitarianism, irreverence, and ownershipCollaborative & Self-Directed – Thrives in a collaborative environment while also being able to work independently and deliver high-quality resultsExcellent Communicator – Strong written and verbal communication skills with the ability to influence and engage a variety of audiencesIntegrity & Discretion – Maintains confidentiality and handles sensitive information with professionalism and sound judgmentThrives Under Pressure – Able to work effectively in a fast-paced, deadline-driven environmentTech Savvy – Confident using Microsoft Office and comfortable learning new software, systems, and technology platformsQuick Learner – Able to quickly learn new systems, processes, and industry knowledge and apply them effectivelyProcess Improvement Mindset – Continuously identifies opportunities to improve processes, enhance the client experience, and drive operational efficiencyWork Perks!
- What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great…
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