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Job Description & How to Apply Below
Group benefits knowledge and client communication anchor this hybrid Benefits Specialist opportunity at GroupHEALTH’s Surrey, BC office. Support clients and plan members.
As a Benefits Specialist, you will serve as a trusted contact for direct clients and their benefit needs. You will educate clients, administer plans according to carrier guidelines and policy design, and support system access. The position also involves email, phone, and video communication, plus accurate administration across multiple internal systems.
Key Responsibilities:- Educate clients on benefits and plan design
- Administer plans according to carrier guidelines
- Support clients using multiple systems
- Provide training for external WEBS users
- Engage providers through email, phone, and video
- Clear and respectful communication skills
- Ability to adapt communication styles tactfully
- Organized approach to deadlines and priorities
- Two or more years customer service experience
- Post-secondary education considered an asset
Bring benefits education, systems support, and respectful communication to client service with GroupHEALTH in Surrey, BC.
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