Customer Service - Material Handling

Position: Customer Service - Material Handling Role
E.B. Horsman & Son is seeking a Material Handler/Customer Service specialist in Surrey, BC. Engage with customers while managing orders and solving issues efficiently.

In this full-time permanent position, your primary role will be to assist customers and provide accurate product quotations. You will oversee order assembly, shipping, and stock management while ensuring a positive customer experience. Strong communication skills and effective multitasking are essential aspects of this dynamic role.

Key Responsibilities:

• Maintain customer relations through excellent service

• Review stock and assemble orders in the warehouse

• Process shipments and handle receiving operations

• Manage inventory effectively in a busy setting

• Assist with priority orders and customer inquiries

Requirements:

• High school diploma is a must

• 3+ years of customer service experience preferred

• 2+ years in the electrical/lighting industry valued

• Previous warehouse experience necessary

• Proficiency in MS Office and basic math skills required

Be part of a dedicated team committed to customer satisfaction at E.B. Horsman & Son in Surrey.
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