Client Centre Coordinator - LLP

Position: Client Centre Coordinator - Cassels Brock & Blackwell LLP )
Role Overview  Our Vancouver office is currently recruiting for a Client Centre Coordinator in our Facilities & Business Services Department, reporting to our Manager, Facilities & Business Services. The Client Centre Coordinator provides exceptional client service by managing client meetings and internal events with close attention to detail in collaboration with key support teams.
Responsibilities   Upholding and leading Client Centre service standards, ensuring a consistently high‑level client and hospitality experience.
Leading end‑to‑end planning and execution of internal events and client functions, including budgeting, catering, room bookings, AV coordination, set‑ups, and vendor/relationship management.
Overseeing daily Client Centre operations, proactively managing meeting reservations, room readiness, inventory, and resolving scheduling conflicts as needed, escalating where appropriate.
Ensuring meeting rooms and conference spaces are properly set, stocked, and configured to meet business volume, firm standards, and client requirements; providing office tours as required.
Managing expenses, invoices, and utilization reporting, and collaborating with Office Services, Facilities, and Business Services to drive continuous improvement; providing reception and catering coverage when required.
Qualifications   Minimum 5+ years of hospitality or client‑service experience, with reception/front desk or concierge experience.
Excellent communication skills with the ability to remain professional, flexible, and composed in a fast‑paced, high‑pressure environment.
Strong organizational, time‑management, and problem‑solving skills, with the ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
Energetic and detail‑oriented, with a genuine passion for delivering exceptional client service and upholding high service standards for meetings and events.
Proficient in Microsoft Windows 10 and Microsoft Office Suite.
Availability to work flexible hours, including evenings and weekends, as required.
Employment Details

Employment Type:

Permanent, Full time
Salary Range: $51,000 - $56,000 Annually
Benefits   Competitive compensation + Extended Health & Dental Care.
RRSP Matching Program.
Education/tuition allowance.
Fitness Reimbursement Program.
Diversity and Inclusion Centric Culture.
A Culture of Wellness:
Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well-being of our employees by providing resources, services, training and support on an ongoing basis.
A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.
A business casual dress code (client/day specific).
Employee referral bonus.
Equal Employment Opportunity Statement  Cassels is an equal opportunity employer committed to fostering a workplace where people of all identities and lived experiences feel valued, respected, and supported. We are dedicated to removing barriers and ensuring equitable access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, 2

SLGBTQIA+ communities, and individuals with intersectional identities. All qualified candidates are welcome to apply. Accommodations for disabilities, accessibility needs, or cultural practices are available throughout the recruitment process upon request. Please contact our recruiter with any questions or accommodation needs.

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