Customer Service Counter Sales Associate

Join EB Horsman & Son as a Customer Service Counter Sales Associate, delivering top-notch service to our valued customers. This position involves interpreting needs, ensuring order accuracy, and recommending products effectively.

As a key point of contact for branch customers, you will provide exceptional customer service while managing inquiries. This role requires multitasking, strong communication skills, and a customer-oriented attitude to foster lasting relationships. You will support order assembly, shipping, and maintain inventory accuracy.

Key Responsibilities:

• Provide excellent customer service at the counter

• Manage order assembly, shipping, and receiving stock

• Troubleshoot issues and recommend relevant products

• Process shipments and assist with customer inquiries

• Maintain an organized and efficient warehouse environment

Requirements:

• 3 years of customer service experience preferred

• High school completion required

• Comfortable using technology and software

• Basic mathematical and organizational skills

• Ability to communicate effectively with customers and team members

Leverage your customer service skills and electrical knowledge with EB Horsman & Son to enhance client satisfaction.
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