Guildford Branch Member Services

Position: Guildford Branch Member Services Role
Help Coast Capital thrive as a Member Services Representative at our Guildford Branch, where your customer service skills will shine. This part-time position is focused on enhancing member relationships and providing expert financial guidance.

In this part-time role, you will balance 15 to 30 hours weekly, presenting a warm and professional demeanor to every member.

Your role involves not only meeting their immediate needs but also identifying future opportunities to strengthen their financial journeys. Engage in member education, while ensuring a respectful and understanding service environment.

Key Responsibilities:

• Be the welcoming face at Coast Capital for all members

• Provide tailored financial advice and support

• Educate members on our digital banking services

• Foster member connections through engaging conversations

• Identify and address any banking issues proactively

Requirements:

• Excellent communication and interpersonal skills

• Strong active listening and empathy skills

• Initiative in resolving member inquiries

• Basic understanding of banking services and products

• Ability to adapt to varying member needs

Bring your skills to Coast Capital and redefine member service experiences in our Guildford Branch.
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