Customer Service Concierge at FirstService Residential

Become a Customer Service Concierge with First Service Residential, where exceptional service meets luxury living.

Your role is to provide a warm, welcoming atmosphere for all residents and guests.

As a Concierge, you will be the embodiment of customer service excellence at high-end residential buildings. We seek candidates with at least one year of in-person customer service experience who are eager to enhance resident experiences. Strong communication skills in English are required to facilitate smooth interactions with both residents and staff. Your proactive problem-solving abilities will be crucial to maintaining high standards in our properties.

Key Responsibilities:

• Welcome residents and visitors with enthusiasm

• Deliver top-tier customer service at all times

• Monitor the property through regular patrols

• Efficiently manage received packages from delivery services

• Address inquiries and issues from residents promptly

Requirements:

• At least one year of customer service experience required

• Experience with strata buildings is an asset

• Exceptional English communication skills necessary

• Comfortable working in varying environmental conditions

• Ability to perform physical tasks involved in the role

Join us in enhancing the living experience at First Service Residential through outstanding service.
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