Customer Service Coordinator at Alsco

Enhance customer loyalty as a Customer Service Coordinator with Alsco Uniforms. Respond to inbound requests and make proactive outbound calls to ensure customer satisfaction across services.

The Customer Service Coordinator role focuses on relationship building and effective communication. You'll manage inbound and outbound calls, handle audits and order requests, and coordinate critical information flow within the Service Department. This position requires a strong commitment to customer service and operational excellence in a supportive team environment.

Key Responsibilities:

• Respond to customer queries courteously and professionally

• Make outbound calls and perform problem resolution tasks

• Maintain call logs and arrange deliveries within the department

• Monitor competitive activity and prepare service agreements

• Track and distribute Welcome packets and reports

Requirements:

• High School diploma or equivalent experience

• Excellent phone and customer service skills

• Proficient in MS Office and administrative tasks

• Strong verbal and written communication abilities

• Time management skills for efficient task execution

Utilize your customer support skills and phone expertise to help Alsco deliver outstanding service.
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