TD Customer Experience Associate Position

Elevate customer interactions as a Customer Experience Associate at TD in Surrey, British Columbia. This part-time role, offering 15 hours weekly, emphasizes transactional accuracy and customer engagement.

TD seeks a Customer Experience Associate who can manage financial transactions and understand diverse customer needs. You will respond to concerns, propose banking solutions, and help foster a productive team environment while ensuring confidentiality.

Key Responsibilities:

• Process transactions like deposits and bill payments efficiently

• Assess customer needs to recommend accurate solutions

• Resolve customer issues through established procedures

• Meet assigned goals and promote solutions timely

• Build personal connections to enhance customer experiences

Requirements:

• High school diploma with 1 year relevant experience

• Undergraduate degree valued but not required

• Proficient in MS Office tools

• Strong organizational and prioritization skills

• Effective communicator with diverse populations

Utilize your banking customer service skills to support TD in Surrey and engage clients effectively.
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