Service Operations Specialist Machinery

Position: Service Operations Specialist for Machinery
Step into the role of Service Operations Specialist, enhancing our customer service for machinery operations. Effectively manage service delivery and technician workload while fostering positive client relationships.

This role requires 2-4 years in service work scheduling. You will create and oversee work orders, communicate repair details to customers, and ensure timely service completion. Join a value-driven organization with a supportive culture focused on growth.

Key Responsibilities:

• Assist in coordinating service technicians for jobs

• Generate and manage service quotes and work orders

• Facilitate communication regarding service processes

• Schedule appointments and check parts availability

• Complete documentation for warranty processes

Requirements:

• 2-4 years of experience in scheduling service

• High School Diploma required

• Strong knowledge of Microsoft Office Suite

• Excellent attention to detail and communication skills

• Ability to multitask and problem-solve effectively

Shape your future by enhancing service operations, working in a collaborative environment dedicated to client success.
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