Member Experience Specialist
Job in
Surrey, BC, Canada
Listed on 2026-07-19
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service, English Customer Service
Job Description & How to Apply Below
- Greet customers and assist customers over the phone, email and chat, establish rapport, address service inquiries and customer concerns.
- Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate services and solutions.
- Act as the ambassador for digital and self-service channels.
- Educate customers on the ease and convenience of digital and self-serve channels for daily banking transactions.
- Handle transactions, open personal and business profiles, and other banking products and services.
- Experience in a customer facing role within a fast-paced work environment.
- At least 1-3 years' experience in a financial service role.
- Experience providing customer service in a high-volume remote/call center environment will be highly regarded.
- Strong interest in a career in financial services.
- Excellent communication and relationship-building skills.
- customer service
- communication skills
- relationship-building
- rapport building
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×