Boyd Autobody Customer Service Representative

Step into a rewarding role as a Customer Service Representative at Boyd Autobody & Glass. Provide exceptional support and manage vehicle repair processes with a focus on customer satisfaction.

As part of The Boyd Group, Boyd Autobody & Glass is looking for a dedicated Customer Service Representative. With a background in customer service—ideally within the automotive sector—your role will involve engaging with customers and ensuring a seamless service experience. Enjoy career growth through training and a professional work atmosphere.

Key Responsibilities:

• Execute the WOW (Wow Operating Way) consistently

• Assist customers in person, over the phone, and via email

• Schedule vehicle repairs efficiently using management systems

• Handle timely processing of insurance assignments

• Maintain documentation for repairs and customer communications

Requirements:

• High School Diploma essential

• At least 1 year of customer service experience required

• Strong communication skills, both verbal and written

• Ability to multitask and perform well under pressure

• Valid driver’s license mandatory

Join Boyd Autobody & Glass and make a meaningful impact in customer service in the automotive industry.
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