Service Coordinator

Position: Service Coordinator Role
Elevate your career as a Service Coordinator with Kadant Carmanah Design in Surrey, Canada. This pivotal role emphasizes customer support and operational excellence in service management.

As a key member of the team, you will be responsible for the coordination and administration of service activities, serving as a vital link between various stakeholders. Your organizational skills will ensure smooth scheduling and documentation processes, while your customer interaction will enhance overall service satisfaction. This position plays a critical role in the successful execution of service operations.

Key Responsibilities:

• Oversee coordination between technicians and customer service requests

• Manage service work orders and maintain accurate records

• Facilitate the logistical movement of service parts

• Develop and maintain service performance metrics

• Communicate status updates and changes proactively

Requirements:

• Minimum 3 years of experience in a relevant service role

• Excellent organizational skills and attention to detail

• Strong communication skills, both written and verbal

• Proficient in Microsoft Office tools

• Capable of handling multiple demands in a fast-paced setting

Utilize your coordination skills to ensure a high standard of customer service at Kadant Carmanah Design.
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