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Customer Experience Team Lead — Growth & Mentorship

Job in Surrey, BC, Canada
Listing for: The Stevens Company
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 54000 - 66000 CAD Yearly CAD 54000.00 66000.00 YEAR
Job Description & How to Apply Below

The Stevens Company in Canada is seeking a Customer Care Team Lead to plan, coordinate and support the frontline customer experience team and regional leadership to maintain and enhance relationships. You will recruit, train, and lead Customer Experience Representatives, work with management on strategies, and ensure high-quality service and efficiency across the department.

Role requires at least three years in medical or distribution sectors, strong communication, leadership skills, and a

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