Surrey Customer Service Specialist

Position: Surrey Customer Service Specialist Needed
Join Convoy as a Customer Service Specialist in Surrey, BC and make a difference in the construction sector. Leverage your people skills to foster strong customer relationships while ensuring smooth transactions.

Convoy is looking for a motivated Customer Service Specialist at its Surrey location. This role is crucial to delivering a variety of construction materials and involves managing customer interactions, processing transactions, and collaborating with the operations team. Your ability to educate customers and handle inquiries will be essential.

Key Responsibilities:

• Process customer orders, quotes, and returns efficiently

• Align delivery operations with customer needs

• Educate clients on product selections and uses

• Generate and confirm supplier purchase orders

• Participate in physical inventory checks

Requirements:

• Experience assisting customers in the construction industry

• Quick problem-solving skills and a good attitude

• Proficient communication skills, both written and oral

• Initiative-driven with strong organizational abilities

• Commitment to teamwork and mutual respect

Help shape the customer experience at Convoy, where every interaction matters and your role is vital to success.
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