Service Appointment Coordinator Position

Position: Go Auto Service Appointment Coordinator Position
Become a Service Appointment Coordinator at Go Langley Subaru, where your organizational skills and customer service will shine. This is your chance to create extraordinary service experiences for every guest.

In this role, you'll coordinate service appointments, manage guest communications, and ensure a welcoming atmosphere at Go Auto. Your proactive planning will guarantee that every visit runs smoothly, addressing any recalls and providing excellent support throughout the service process. Your commitment to feedback will foster continual service enhancements.

Key Responsibilities:

• Efficiently schedule and manage service appointments

• Greet guests warmly upon arrival and throughout their visit

• Check for recalls, warranty coverage, and transport options

• Respond promptly to calls and emails from customers

• Collect and process payments according to policies

Requirements:

• Customer service experience oriented towards positive interactions

• Strong communication skills, both spoken and written

• Detail-oriented, with multitasking capabilities

• Comfortable using technology and dealership systems

• Passionate about the automotive industry and learning

Make a difference in customer relations as you coordinate exceptional service experiences at Go Auto.