Part Time Guest Service Agent - Canmore

Join Basecamp Resorts as a Guest Service Agent in Canmore, Alberta, focusing on delivering outstanding service during casual shifts with opportunities for part-time work.

Basecamp is on the lookout for proactive team members to enhance our guest experience at the North winds property. As a Guest Service Agent, you will warmly greet guests, manage their check-in and check-out processes, and assist with various inquiries. This role requires a calm demeanor, especially during busy times, to handle guest needs and resolve issues effectively.

Key Responsibilities:

• Engage with guests and fulfill their requests

• Carry out efficient check-in and check-out processes

• Oversee payment transactions with precision

• Handle telephone inquiries with a positive attitude

• Resolve guest concerns and complaints proactively

Requirements:

• 1 year of customer service experience is an asset

• Clear communication skills in English required

• Must be flexible for various shifts

• Ability to lift 40 lbs and navigate stairs

• Competency in software usage is essential

Elevate your career with Basecamp Resorts by ensuring exceptional experiences for our guests.