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Equipment Repair Concierge & Customer Advocate

Job in Surrey, BC, Canada
Listing for: White Cap Canada
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 38000 CAD Yearly CAD 26000.00 38000.00 YEAR
Job Description & How to Apply Below

White Cap Canada is seeking a customer service–oriented coordinator to manage the end-to-end repair process on equipment. You will intake, diagnose, authorize, and finalize repairs, while ensuring accurate work orders, transparent communications, and timely scheduling.

The role emphasizes listening to customers, documenting symptoms, coordinating with technicians, and obtaining approvals before work proceeds. Strong service mindset and multitasking are essential.

We invite applications for the Equipment Repair Concierge & Customer Advocate position located in Surrey, Metro Vancouver Regional District, Canada.

The Equipment Repair Concierge & Customer Advocate role at White Cap Canada is now open for applications in Surrey, Metro Vancouver Regional District, Canada.

Join us at White Cap Canada as our next Equipment Repair Concierge & Customer Advocate in Surrey, Metro Vancouver Regional District, Canada.

We are currently recruiting a Equipment Repair Concierge & Customer Advocate for our team in Surrey, Metro Vancouver Regional District, Canada.

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