Field Services Engineer Technical Support

Position: Field Services Engineer with Technical Support
Pursue a rewarding career as a Field Services Engineer providing expert after-sales technical support for machinery and equipment. Engage with customers through training and problem-solving to enhance service satisfaction.

This role requires a Bachelor's degree in Mechanical or Electrical Engineering and at least five years of relevant after-sales service experience. You will deliver training on equipment operation and maintenance, diagnose technical issues, and maintain strong customer relationships. Familiarity with construction and industrial machinery is essential to succeed in this key position.

Key Responsibilities:

• Provide after-sales technical support for machinery installation and maintenance

• Deliver training on equipment usage and troubleshooting

• Analyze equipment malfunctions, proposing improvements

• Conduct regular customer visits to gather feedback

• Manage field service plans and team performance (for manager role)

Requirements:

• Bachelor's degree in Mechanical/Electrical Engineering

• Minimum 5 years in after-sales service, preferably in machinery

• Strong problem-solving and analytical skills

• Excellent communication and customer service abilities

• Willingness to travel for fieldwork assignments

Shape industrial service excellence as a Field Services Engineer, focusing on customer satisfaction and technical expertise.
#J-18808-Ljbffr