Event Operations Manager

Job Overview

We are seeking a dynamic and highly organized Event Manager to oversee the planning, coordination, and execution of a variety of events. The ideal candidate will possess solid leadership skills, exceptional communication abilities, and a passion for delivering memorable experiences. This role requires a proactive approach to managing multiple tasks simultaneously, ensuring seamless event operations while providing outstanding guest services. Experience in hospitality, restaurant, or hotel industries is highly desirable.

The Event Manager will play a key role in enhancing guest satisfaction, driving revenue through upselling opportunities, and maintaining the overall success of each event.

• Coordinate all aspects of event planning from initial concept to completion, including venue selection, vendor negotiations, and logistics management
• Develop detailed event timelines and ensure all team members adhere to schedules
• Manage budgets effectively, tracking expenses and optimizing resources to meet financial goals
• Collaborate with marketing teams to promote events and increase attendance through targeted campaigns
• Provide exceptional guest services by addressing client needs and ensuring a positive experience for attendees
• Upsell additional services or packages to maximize revenue opportunities during events
• Negotiate contracts with vendors, suppliers, and venues to secure favorable terms
• Oversee on-site event setup, execution, and breakdown to ensure smooth operations
• Lead and motivate staff members, including coordinators and service personnel, to deliver high-quality service standards
• Continuously evaluate event success through feedback collection and post-event analysis for future improvements

• Strong background in marketing, customer service, hospitality, or related fields such as restaurant or hotel experience
• Excellent communication and interpersonal skills for liaising with clients, vendors, and team members
• Proven ability in upselling and negotiation to enhance revenue streams
• Exceptional organizational skills with the ability to manage multiple projects simultaneously under tight deadlines
• Effective time management skills to prioritize tasks efficiently
• Budgeting expertise to plan financially sound events while maximizing profitability
• Outstanding guest service orientation with a focus on creating memorable experiences
• Ability to adapt quickly to changing circumstances and solve problems proactively
• Experience in event planning software or project management tools is a plus

Pay: $43,242.79-$50,000.00 per year

• On-site parking

This position offers an exciting opportunity for a motivated professional passionate about creating exceptional events that leave lasting impressions.

Work Location:

In person