Credit Supervisor

About Us:

Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

To explore and learn more about Sonepar opportunities, please visit

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Reporting to the Credit Manager, the Credit Supervisor will manage the Accounts Receivable portfolio for Gescan. Based at Surrey head office, this role focuses on customer experience, credit risk, and collections. Key responsibilities include setting credit limits, conducting credit evaluations, and overseeing collection activities for all account types. The role requires strong decision-making and relationship-building skills, working closely with customers, sales teams, and credit colleagues.

• Perform credit review and/or risk evaluations for potential new & existing accounts/customers while ensuring that the Credit Policy is followed.
• Review all construction lien and bond rights expiration dates while making recommendations for filing.
• Daily focus on contacting customers regarding past due invoices while working with sales team, as needed, on account holds, over credit limits, etc.
• Collecting and managing collection portfolios in Bectran & SX for A/R and dispute management.
• Reconcile payments from the customer to assist the cash applications group or prove to a customer where a payment was made.

• Determines when internal collections efforts are no longer effective and needs to be escalated.

• Prepares and responds timely to Regional Credit Manager on the status of A/R problems, trends, collections.
• Reconciles accounts to ensure unapplied payments are applied properly.
• Research and facilitates timely resolution of short/over payments and deductions.
  
  Responds to customer, sales, and branch inquiries with quick resolve.
• Conducts one on one meetings with credit analysts monthly to review their portfolio and provide advice/support in their collection efforts.
• Assist Credit Manager with monthly target setting.

• Prepare documentation for bad debt write offs and submit to Credit Manager for approval.
• Be the credit liaison for all company wide projects.
• Assist in annual team reviews.
• Other duties as assigned.

• Bachelor's degree in business administration, finance or accounting is an asset.
• Having construction Credit experience is an asset.
• Must have CCP certified credit professional designation or working towards it.
• Proficient in Microsoft Office and Power BI.
• Must demonstrate good time management skills for yourself and your reports.
• Must possess excellent customer service skills with ability and willingness to communicate using multiple methods.

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.…