Telecom Operator 2 Police Service

Step into the role of Telecommunications Operator 2 at Surrey Police Service, managing critical communications and dispatch operations. This position is in-office and involves a rotating shift schedule.

As a full-time member of the Operational Communications Centre, the Telecommunications Operator 2 has a responsibility to manage emergency and non-emergency communications effectively. This involves evaluating calls, dispatching police resources, and providing essential information to both officers and the public. The role demands independence of judgment and a proactive approach to varied duties.

Key Responsibilities:

• Take emergency 911 and general inquiry calls promptly

• Dispatch officers and coordinate with multiple agencies

• Maintain up-to-date records for all incoming communications

• Provide critical information to ensure community safety

• Conduct training and assist colleagues as necessary

Requirements:

• Completion of Grade 12 and police telecommunications training

• Minimum one year of related dispatch experience

• Typing skill of 45 wpm is essential

• Ability to work rotating shifts, including weekends

• Obtain required security clearances as per regulations

Bring your expertise to enhance communication strategies within Surrey’s innovative police service.
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