Health and Wellness Manager

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Prima Living, a proud member of the Primacorp group of companies, is leading the next generation of senior living in Canada with their Amenida brand. Guided by Primacorp's vision and resources, we're growing a network of vibrant, people-first communities that put compassion and connection at the heart of everything we do. Through cultural inclusivity, operational excellence, and genuine care, we're redefining what retirement living can be.

Together, Prima Living and Primacorp are building a purpose-driven future where every resident feels valued, supported, and truly at home.

Reports to:

General Manager
Job Status:  Ongoing Full-Time (Onsite)

Location:

13855 68th Ave, Surrey, BC V3W 2G9
Compensation:  $80,000 – $90,000 annually + Bonus tied to achieving this KPI

Start Date:

As soon as possible

Your Day-to-Day
Resident Care Coordination & Documentation:

Develop, maintain, and update individualized Personal Service Plans (PSPs) in compliance with BC Assisted Living regulations

Conduct comprehensive move-in assessments and ongoing reassessments based on health changes or incidents

Maintain accurate Electronic Health Records (EHR) ensuring confidentiality and data integrity

Track and manage reportable incidents in alignment with Fraser Health Authority requirements

Collaborate with the on-site Sage Pharmacy nurse on clinical assessments, medication reviews, and resident health monitoring

Coordinate hospital discharges and ensure smooth, safe transitions into the community

Fraser Health Authority & Regulatory Liaison:

Act as the primary contact for Fraser Health Authority (FHA) regarding inspections, licensing, and compliance

Ensure all care practices meet the Community Care and Assisted Living Act and provincial standards

Prepare and submit reports, incident notifications, and corrective action plans

Lead internal audits and maintain ongoing regulatory readiness

Resident & Family Communication:

Communicate effectively with residents and families

Lead family care conferences and provide updates on resident health and care plans

Offer culturally sensitive support and interpretation for residents and families

Address concerns related to health, wellness, and care services with empathy and professionalism

Staff Training & Development:

Develop and deliver training on PSPs, incident reporting, EHR documentation, infection control, and emergency procedures

Ensure staff maintain required certifications and competencies

Mentor and support care staff to promote a consistent, resident-centered approach

Identify training needs and support ongoing professional development

Wellness Program Leadership:

Design and implement health and wellness programs aligned with resident needs

Coordinate events, workshops, and wellness initiatives

Collaborate with Recreation, Dining, and external partners to enhance programming

Monitor and evaluate program effectiveness and resident engagement

Measurement, Reporting & Continuous Improvement:

Establish and monitor KPIs related to care quality, documentation, and wellness outcomes

Analyze resident feedback and health data to drive improvements

Prepare reports for leadership on care performance and compliance

Participate in committees and cross-functional initiatives to enhance services

What You Bring to the Table:

Diploma or certificate in Health Care Administration, Gerontology, Community Support Work, or a related field (Bachelor’s degree is an asset)

LPN License in British Columbia (required)

Minimum 3 years of experience in assisted living, long-term care, or a related seniors’ care environment

Strong experience with PSPs, resident assessments, incident reporting, and regulatory compliance in BC

Familiarity with Fraser Health Authority processes and Assisted Living regulations

Experience with Electronic Health Records (EHR) systems and Microsoft Office

Professional fluency in both Korean and English (Asset)

Nice to Have:

Certifications in gerontology, dementia care, or First Aid/CPR

Experience working with hospital discharge teams and external healthcare partners

Strong leadership and staff training experience

Skills & Abilities:

Excellent interpersonal and communication skills with a compassionate, resident-focused approach

Strong organizational skills and attention to detail in documentation

Ability to manage multiple priorities in a fast-paced environment

Analytical mindset with a focus on continuous improvement

Flexible and adaptable to occasional evenings or weekends

Commitment to dignity, respect, and person-centered care

#dmnd

We are proudly Canadian - rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.

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