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Casual Tenant Support Worker

Job in Surrey, BC, Canada
Listing for: Connective
Full Time, Per diem position
Listed on 2026-08-06
Job specializations:
  • Healthcare
    Mental Health, Community Health
  • Social Work
    Mental Health, Community Health
Job Description & How to Apply Below
Position: Casual Tenant Support Worker )
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE
This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.

STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.

HOURS
We have shifts available 7 days per week.

Shift

Hours:

Morning :

0800 - 1600

0830 - 1630

Evening :

1600 - 0000

1630 - 0030

Overnight :

0000 - 0800

0030 - 0830

Casual employees must be available for at least 21 shifts per month, of which seven  are overnight shifts.

If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (this is subject to employer or enrollment proof).

These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.

During the first interview the Recruiter will discuss and note which shifts candidates are open to working.

WHAT WE OFFER?

Committed Living Wage Employer

2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High-Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On-Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate

Participates as a member of Connective team to ensure quality and continuity of services to clients

Liaises with staff and volunteers of community and government agencies as required

Liaises with Connective staff as necessary

Accepts clinical direction from the care team

Participates as a member of Connective staff team

KEY

ACCOUNTABILITIES

Receives referrals from funders

Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities

Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals

Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan

Ensures the client’s ongoing legal, mental, and physical health issues are addressed in the plan

When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals

Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals

On the client’s behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services

Maintains extensive records and case notes in accord with Community Living British Columbia policies and standards

Completes monthly progress reports

Participates in staff and resident/staff meetings as instructed by the Program Manager

Other duties as subsequently negotiated

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team

Adheres to Connective policies and procedures

Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules

Is a member of CUPE Local 1936-11

Receives benefits and works within the working conditions as…
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